The delivery fee will be retained for all deliveries failed due to insufficient access. Please inform the delivery team at the point of delivery if you wish to return the items to us. When a specific delivery date is agreed a minimum of 48 hours’ notice is required for cancellation. Failing to meet these criteria will result in a re-delivery fee being applied to the order.
Returning your items within 7 days
If you're not happy with your new items once they've been delivered, we're willing to come and collect them and issue a refund for the price of the items only. We have to charge a recollection fee equal to your original delivery price and a 15% restocking fee as we're unable to re-sell these items as new. All items must be returned in their original packaging and in perfect condition.
Returning your items after 7 days
Unfortunately, we're unable to accept returns later than 7 days after your original delivery date.
Flat packed furniture
Our delivery fee does not include the assembly of flat packed furniture. However, we'll happy attach the feet to your new sofas if applicable.
For smaller items of furniture, we use a well-respected courier company. All packages are trackable and insured during transit.
Coupons & Promotions:
All coupon codes, Free Shipping and Promotions are subject to Product Availability.Offers Promotions or coupons can be withdrawn without Prior Notice. In Case the coupon codes being misued or exploited , management reserves right not to honour them and cancel the Sale or deal as needed.
All Images/Pictures for Illustration purpose only.